CRISTA FROM WATERTOWN
11/25/2023
Great customer service. Never felt pressured to buy. They just showed us our options, shared some great insight on info for the vehicles we were looking at. Super trustworthy by the way they handled themselves. Love the small town feel of this dealership. Highly recommend!!!
PAT FROM SIOUX FALLS
10/30/2023
I was helped by Jesse James. He made my experience so much easier than I expected. First car I have purchased from him but if the arises I would hesitate to go see him for my next purchase.
Michelle Roark
10/2/2023
I wish I could give big city motors more than five stars!! my salesman BJ was beyond amazing. He showed me vehicles within my budget and did not pressure me to spend any more than what I mentioned I was there to spend! And btw I found my dream vehicle!!! The vehicle was then sent to be looked at, and also detailed and once they receive vehicle back Rod realized they spent a little more than intended on maintenance for the vehicle and some very nice tires. Rod still let me have the vehicle for what BJ originally priced at for even with adding all these extra labor fees as well as parts to the vehicle! They knew what my budget was in Steel. Keep their word on keeping the deal on my new vehicle.!!! I can’t begin to say thank you enough for y’all working with me!!! I would recommend big city motors to anyone looking for an honest Carlot and anyone looking for a very nice/dependable vehicle!!!
Melissa from Sioux Falls
7/5/2023
I am so impressed with all of the staff at big city. I mean to tell you they made my experience so special because this was my first absolutely new car of my life! Professionalism understanding, very personable. They all made me feel so comfortable! There’s nowhere else in the city of Sioux Falls that I would have gotten a better purchase deal! Thank you Zach, Don and Rod for making me such a proud and ecstatic owner of my new best girlfriend, Ms., midnight, blue equinox!
TIM AND JULIE FROM SIOUX FALLS
4/27/2023
I was looking for a specific truck online and found one at Big City Motors. Since I had already done much research-purchasing a truck was easy. We worked with BJ. There was no high pressure selling just sincerity and desire to meet our needs and answer any questions. Working with BJ and Don to finalize the deal was done with integrity. BJ went over and beyond in helping us purchase a box cover before we picked up the truck. We will recommend friends and family to Big City Motors for their future vehicle needs
3/28/2023
Working with Zach and Don was great. We made our decision and purchase in just a couple of days. "Big City" may be in the name, but the staff really have small town values when it comes to customer service!
CARLA FROM SIOUX FALLS
1/31/2023
I can not begin to tell yall what a wonderful experience working with Zach and this company. Big City Motors went ABOVE AND BEYOND to get me approved. Went in to sign papers, and that took like 10 minutes. So fast, great service, stands behind what they sell, honest, I could go on and on. Highly recommend them for your next car. Ask for Zach
TIM FROM HARTFORD
1/31/2023
Recently bought a truck from Big city motors. They were outstanding to deal with. Great service and made the buying process fast and painless. Highly recommend. BJ is great to deal wi
MIKAYLA FROM MINNESOTA
1/23/2023
i was recently hit by a drunk driver which totaled my car. i came here after a referral from a friend and zach helped me find a new car i love and feel safe in. he made the entire experience amazing and stress free. thank u so much!!
BLAKE FROM WORTHING
12/20/2022
We had been looking for a traverse online and happen to find the exact one we wanted at Big City Motors, we left a message saying we were interested and in no time BJ contacted me letting me know he was available for any questions. We scheduled a time to go look at the car and test drive it, i thought it was awesome they let you test drive it alone but once you return he is ready to answer any questions or show you anything about the vehicle, while never making you feel under pressure. We ran some numbers with Zach and Donn (who were also awesome to work with) that same night and everyone there was very acceptance to us leaving and giving it the night to think about it. We had that bad gut feeling (not because of the vehicle or facility) that next morning and called BJ saying we have to pass, BJ instantly asked what he could do to make that feeling go away and help us drive off with our dream car. They did some work and called back and made it work for us! My experience I noticed Bj, Zach, Donn and the rest of the employees at Big City Motors is they work hard to satisfy customers and enjoy getting to help people drive off the lot with their dream car (while not having that bad gut feeling)…………Waylen will be getting his first car from Big City Motors.
ETHAN FROM HARRISBURG
12/20/2022
Great company to work with. They let me reserve a vehicle for a few weeks which most used car places don't do. Highly recommend them.
ERIN FROM LEMARS
12/20/2022
Just bought a used CRV from Zach after having my own car totaled in an accident recently. Him and his coworker BJ were great to work with and made sure we had all our questions answered. They were understanding that we were working with an insurance settlement budget and accommodated within reason. Very nice and friendly bunch!
JOHN
12/20/2022
We needed a basic, reliable work truck, and they had one that fit our needs and budget perfectly. BJ was great to work with, and had our paper work all ready when we got there. We were back on the road in 10 minutes. I’d buy here again.
ALIVIA FROM SIOUX FALLS
12/20/2022
Worked with BJ and Don and 10/10 service. I don’t even think I was there for even an hour before leaving happily with a car! They were both very quick and professional but still personable and kind! Would definitely recommend to ANYONE in need of a car!
VANESSA FROM SIOUX FALLS
10/20/2022
The crew at Big City Motors is phenomenal! If you want your car shopping experience to be stress free and personal, this is the place. Professional, friendly, welcoming, and fun, this is the place. We shopped for days looking for my kids car dealing with all kinds of unsavory situations... until we stumbled into Big City Motors. BJ greeted us right away, making us feel right at home. He really listened to what we were looking for and seriously delivered. It was a one and done experience. So of course when it was time for me to upgrade my vehicle I made a call to BJ. When I got to the lot he had a bunch of vehicles that fit me and my budget ready for me to check out. It was another ,"One & Done"! So if your looking for your next vehicle don't waste your time anywhere else. Big City Motors is the place to be! The home of
"One & Done" .
PAUL FROM SIOUX FALLS
8/25/2022
Got a great deal on a GMC 1500 from Rod. Don and Chris and all the guys were super friendly and easy to deal with! Highly recommend Rod and Big City Motors!
STEVE FROM SIOUX FALLS
8/25/2022
I needed a one ton truck to pull my toy hauler. When I arrived at Big City Motors in Sioux Falls I was greeted by BJ. I aready did my research and told BJ what vehicle I was interested. He let me take a test drive and I told him I would take it. After having the truck for a few days the ABS system was acting up. I called BJ and explained what was going on. He told me to take it to Billion to have it looked at. Then he told that Big City Motors would cover the cost of the repairs. I would definetly recommend Big City Motors for they are very professional and also willing to work with their customers. Two thumbs up also goes to BJ for all his help
JEFF FROM TENNESSEE
8/25/2022
Purchased a 2013 Camaro site unseen.worked with BJ car was everything. He promised.had one little problem with tpms system.was taken care of promptly. Great people to work with. I live 1000 miles from Big City motors.100 percent would buy here again. Awesome people to work with.I have never bought car site unseen.this was great experience.thans guys
Shiloh
7/29/2022
BJ is a great help in finding a new car ! Wasn’t too stuck on a vehicle and with some help and a couple test drives I walked off the lot same day with a 2020 Subaru Legacy ! Definitely recommend Big City Motors in finding a car well worth the price !
Matt form Sioux Falls
7/29/2022
I couldn't be happier with my buying experience from Big City Motors. My salesman BJ Podhradsky was awesome and took the time to answer the questions I had about the SUV I was interested in. They made me a great offer on my trade-in and I will definitely be recommending them to friends & family going forward!
PAUL FROM SIOUX FALLS
7/18/2022
Got a great deal on a GMC 1500 from Rod. Don and Chris and all the guys were super friendly and easy to deal with! Highly recommend Rod and Big City Motors!
Duwayne from Viborg!
7/18/2022
I was very pleased with the recent consignment sale of my car. The entire staff was professional and very pleasant to work with. I am very appreciative for their help in selling this car
SAMATHA FROM ESTHERVILLE IA
5/31/2022
Awesome experience!!! We traded in our 2012 town and country for a 2018 Honda Odyssey. BJ was an awesome guy to work with. Super friendly and was always keeping me updated on things till we were able to get up and purchase our new vehicle
JAY FROM SIOUX FALLS
4/2/2022
Our family needed to downsize from a 12 passenger van. BJ at Big City got in touch with me and we were able to work out a trade for a 2019 plug-in hybrid Chrysler Pacifica. We were able to get a level 2 charger installed in our garage. We can typically charge the 16kwh battery (30miles) in about 1-2hours. It’s been perfect for our daily commute! Otherwise for longer trips the PHEV Pacifica flips to gas mode. Thank you Big City Motors for an easy and enjoyable experience.
SAM FROM SIOUX FALLS!!
3/29/2022
Awesome California Special Mustang @ a great price. Gave fair price on trade in. Quick bank financing & no pressure sales, friendly staff. Thanks Guys!!!
Matt fron Sioux Falls
3/1/2022
I couldn't be happier with my buying experience from Big City Motors. My salesman BJ Podhradsky was awesome and took the time to answer the questions I had about the SUV I was interested in. They made me a great offer on my trade-in and I will definitely be recommending them to friends & family going forward!
APRIL FROM ARMOUR
2/28/2022
10/10 customer service! If you’re looking to buy a car with no pressure or hassle big city auto is the place to go. BJ was very friendly and easy to work with! I Highly recommend!
BETH FROM SIOUX FALLS
2/3/2022
The Extra Mile... the title of my review! Great group of guys to work with (BJ & Don). They did not shy away from unforseen issues and did their best to resolve them to make everyone happy!! I would return & recommend!
BENJAMIN FROM MADISON
2/3/2022
Highly recommend this place, super friendly and wait for me to find my stuff to get something worked out! Highly recommend
KIM FROM TEXAS
1/7/2022
Big City Motors had just the car I was shopping for with low miles. Called and talked to BJ (great guy). I flew up from Texas 2 days later and BJ picked me up at the hotel with the car. I gave it a test drive and it felt great. The car was pristine inside and out. Back at the office all the paperwork was ready for signing and off I went! I had a 13 hour drive and plenty of time to get acquainted with my new vehicle. I felt very comfortable that I was dealing with an honest friendly business with a salesperson that stands behind the car he was selling to me. I love my car!!! Thank you Big City Motors. You've got a good eye for some sweet cars!!
RAY FROM SIOUX FALLS
10/28/2021
We needed a second car. After shopping at multiple locations, we found exactly what we were looking for at Big City. BJ was fantastic to work with. The car was fully inspected, serviced and detailed and the process was made easy. No high pressure, just answers to all of our questions. We recommend them and will buy there again when the need arises.
JILL from Norfolk NE
9/7/2021
BJ was exceptional to work with! I’m so happy with our purchase! BJ was very responsive and answered all my questions promptly! Staff was so friendly open arrival at dealership! Felt valued as a customer! Will shop there again in future and will highly recommend to friends and family!
MELODY
5/10/2021
I recently purchased a Honda Odyssey, my salesman BJ was amazing and very patient with me as I found the right vehicle. I received a great deal on the purchase price and trade in on my truck.
RIED FROM WATERTOWN
4/17/2021
We bought a Toyota Sienna from Big City Motors. I deeply appreciated the wonderful service I got from everyone there, particularly BJ Podhradsky. They were great to deal with. They were fair with the price. They asked if I wanted their financing, but were totally great when I declined. More than anything, I wanted to say that there was a minor issue with the car after I bought it, but BJ and everyone else at Big City Motors stood by what they sold. They not only addressed that issue, but they went far and above good service to what I would consider fantastic service. They solved that issue, did check ups, handled everything and more. I'm so impressed how they stood by what they sold after other places might have disregarded my concerns. I will definitely go to Big City Motors in the future whenever I am looking for another car. I give them my highest endorsement.
CRAIG FROM BROOKINGS
2/25/2021
My son was looking to purchase his first car. He'd picked out several vehicles that he was interested in taking a closer look and possibly a test drive. We drove to Sioux Falls on a Saturday thinking that would be a good day to visit several auto dealers and get the help we needed to make a good decision. We drove to 5 different auto dealers in Sioux Falls to see the vehicles my son was interested in. Big City Motors was the only dealership where we were able to speak to staff and ask about the vehicle AND take a test drive. Thanks to Zach and Don for making my son's first car buying experience a positive and memorable one. If you are looking for high quality used vehicles and appreciate fast, friendly, quality service - make sure to include Big City Motors on your list of places to shop.
MARK FROM OMAHA
2/25/2021
We were looking for a used Volkswagen Tiguan but could not find the right one locally. Big City Motors had the right trim we were looking for, but we were not sure about buying from so far away. We called and worked with B.J. who worked with us to understand about the car and decided to come up from Omaha and test drive it. This vehicle had the paperwork and receipts for all work done from the previous owner. It had one small problem that B.J. helped take care of for us, as they didn't want to sell the car with any issues. We were very pleased with the service, honesty, and how the sales personnel and owner acted with integrity. I would recommend taking a look at any vehicle on their lot and working with them for your next vehicle
CARRIE FROM SIOUX FALLS
2/2/2021
What an amazing experience start to finish! BJ was amazing, he got in touch with me as soon they got a vehicle in that he thought I would love (he was right) I also worked with Don who was wonderful enough to take my crazy calls when we were getting financing figured out. Highly recommend this dealership!
PAULA FROM ALPENA
2/1/2021
We normally hate buying a new vehicle because it's usually a big hassle but this place was nice and relaxed with no pushing and they did everything they could to make it a hassle free buying experience. Thank you to Zach & Brad for all your help!! We will be back!!
RYAN
1/25/2021
f you're looking for a good dealership that won't pressure you, be sure to stop by Big City Motors. They were patient, informative, and accommodating to myself and my family. Every single time I've bought a vehicle I've had an over zealous salesman making myself and my wife feel uncomfortable and rushed. That wasn't the case here and I couldn't be more delighted with the hospitality. I would absolutely stop by here if you're looking for a vehicle in the future.
TIMOFEY FROM WASHINGTON
1/7/2021
5 out of 5 stars - Wonderful People to do business with! Thank you BJ for all your help and everone else that helped out. Car is wonderful and so far I have no complaints. I definatly recommend these guys
MATTHEW FROM MINNEAPOLIS
12/31/2020
I live in Minnesota and, had to call Big City Motors when, I had first noticed 2016 CRV I was interested in.
I had already called other dealerships and, I can tell you the experiences were not pleasant so, I didn’t expect anything different when I decided to call Big City Motors.
Big City Motors turned out the to be totally different from my previous other dealerships calls. They understood what customer relationship is and, made my negotiations with them seamlessly easy. I felt like I was right there negotiating a deal even though I was four and a half hours away. I came in with my own finance but, I ended up going with Big City Motors because of how their commitment to make sure I got a fair shake.
Great people to deal with. I recommend to anyone buying a vehicle to consider them.
HOLLY
11/19/2020
I cannot rave enough about our experience with Big City Motors!!! My fiance and I were looking for an AWD vehicle with 3rd row for this winter and this was our first stop. We were approached by BJ and he casually gave us the rundown on their 3rd row AWD vehicles. We felt absolutely no pressure to buy and, in fact, BJ offered to run VINs on a vehicle even if it wasn't going to be sold by him!! Well after looking at other lots, we came back to Big City Motors because of their approach!! We love our Buick Enclave and will be doing our business with them again next time!! Thank you so much to BJ and the Big City Motors team for their personable and low pressure approach!!
BRANDON
10/9/2020
City : Sheldon
State : Iowa
Your Testimonial : These guys were great! I bought a 2018 Chevy Malibu from them. I worked with Zach and he was very informative, honest, and helping. Every question I had was answered and he was very easygoing. I didn’t feel pressured into a buy at all. The car is a Gem, and I love it! Definitely recommend dealing with these guys! Thanks again Zach, and Big City Motors staff!
DENNY
10/3/2020
City : Saint Joseph
State : Missouri
Your Testimonial : Purchased a 2013 Chevy Silverado from Zach and everything he told me about the truck was true . They had the truck checked out before I got there and not only was it a great looking truck but mechanically sound . We were treated professionally and it was very obvious they go the extra mile to make sure you are pleased with your purchase! Thanks Zach you're certainly a great asset to Big City Motors!
JOHN B
8/28/2020
I purchased a 1985 Jeep CJ-7 from Big City Motors. Right from the beginning Zach, Don and Rod went above and beyond to answer all my questions. Im located in Ohio over 800 miles away. Zach happily sent me endless pictures to try and ease my mind about a vehicle I couldn't see in person. From there Don and Rod walked a nervous buyer thru the process and even assisted me in finding the best value in financing and auto transport. When the Jeep arrived, I couldn't have been happier. It was not only nicer than I expected but nicer than I even hoped for. They included allot of extra parts with the Jeep that I was thrilled to get. It was a scary experience to buy something that expensive ( which was actually a great price for the jeep) sight unseen but I couldn't be happier with my purchase before , during and after the sale. I would defiantly trust them to send me another car. Thanks for all your help guys!
Richard from California
8/28/2020
I would like to throw out a big thank you to Don and BJ at Big City Motors. They were very professional and friendly with the business transaction. It really was the best experience of purchasing a vehicle I ever had. I would recommend Big City Motors to anyone.
TODD
7/23/2020
We bought a 2012 Lincoln Navigator. It’s in excellent shape. They treated us like we were family. They checked the car out for us from top to bottom. The service was excellent. I will send anyone I know that’s looking for a great vehicle to them. Thanks again for your help.
Jim and Peg
7/6/2020
Just wanted to give a shout out to Zach and Don. We are very satisfied with the 2017 Tahoe. You guys were friendly and professional. Can't wait to head south this winter in the new rig! Once again, we highly recommend Big City Motors and their friendly staff. Jim & Peg
Purchase Date : 05/22/202
BENJAMIN
5/13/2020
I recently purchased a Scion FR-S and my experience with big city motors couldn’t have Ben easier. Staff was very lax and made buying a car less stressfull.
LISA
5/4/2020
I bought a Buick LaCrosse from Rod W at BIG CITY MOTORS In Sioux Falls without seeing the car for myself first. I TRUST him and his crew , I had complete confidence in them. I am thrilled with the looks of the car, the perfect interior which is sharp and it floats when I drive down the road. I have known Rod W since Lincoln Highschool when we cruised the loop . He was a good guy then and he’s a great friend still today. He’s a successful , honest businessman that has a warm, caring heart. He works 7 days a week to make his customers happy. If he doesn’t have what you want on his lots, he will work hard to find it for you. Support local businesses and help stimulate the economy, go to Big City Motors . I love my new ride, time to cruise the loop again! Thank you so much, Lisa and Bruce Smith Dakota Dunes,SD
SENAD
4/20/2020
My experience couldn’t have been better while purchasing my SUV. Zach made it very easy, and simple. I was out of there in less than an hour. Also the staff was very laid back and welcoming. Will encourage anyone to purchase from them. Thanks again Zach and crew.
WAYNE T
4/20/2020
I purchased a 2014 Impala LTZ from Zach at Big City Motors in April and I love the car and everyone at Big City Motors treated me great. If you are looking for a great vehicle stop at Big City Motors.
TODD
3/13/2020
Yesterday my Son and I made our 4th Purchase at Big City Motors. I went there a few years ago and the service was very Friendly and my Son and I did not hesitate to go over120 miles yesterday to find him a Good, Dependable vehicle. For his Job he travels many miles and I knew we could drive away in a Dependable Vehicle for him. Thanks to ALL the Staff who helped us Drive away in a new vehicle yesterday!!!!
JOAN
2/29/2020
Thanks Rod for the amazing help today. We love our new vehicle. Anyone looking for a vehicle, I suggest you start at Big City Motors, Sioux Falls. They go above and beyond to help you find the right vehicle for you. The whole staff is fantastic to work with.
BRUCE
9/23/2019
Can’t say enough great things about my experience with Big City! From BJ and Zach (Sales) to Brad (Sales Manager), Don (Finance), and Rod (Owner), they were all top notch in my trading one loved classic vehicle for a new loved classic! If you’ve ever been put off by a car buying experience, I highly recommend stopping by Big City and striking up a conversation with any one of the crew... You’ll notice the difference!
4/18/2017
Our buying experience with Rod and Demien at Big City Motors was a very pleasant, low pressure experience. We didn't run into any of the back and forth negotiation (a/k/a I have to talk to my sales manager) stuff that some of the dealers put you through. Thanks to both of you! We love our Traverse!
Leroy and Kim B. - Tea, SD
Cheryl D.
5/6/2014
Chris Cluts is the best!!! I live in California and am moving to South Dakota in a couple months. I saw a car online that I was interested in and contacted the dealer. Chris worked very hard to help me obtain the vehicle, walking me through what needed to be done on my end. I could not ask for any better service. I highly recommend Chris and Big City Motors
Linda
2/18/2013
This was by far the best car buying experience I have ever had. The description of the vehicle was right on. The van was super clean inside and out. The staff was very helpful and friendly. I would definitely buy from this dealer in the future!
Craig B.
12/3/2012
Demien,
The Jeep arrived safe and sound this morning.
It's a little nerve racking buying a vehicle sight unseen, even an old Jeep that is just gonna sit up north at an airport. But you description of the vehicle and its condition was very accurate. The Jeep is clean, straight and solid just as advertised, The truck driver commented that it was the nicest older Cherokee that he has ever seen.
Thanks again for all of your help!!
C.H
2/14/2012
Great help and respect from the gentleman I worked with!! No pressure sale and he did everything in his power to make it a painless easy process. Give these guys a shot, they wont do you wrong!
Shelli W.
7/20/2011
Just want to say thanks for the great customer service that my husband, James and I received from Rod when we bought a 2002 Chevrolet Silverado Z71 a couple months ago. We were so impressed that we sent our daughter Jessica there. She recently had a bad experience with a car dealership. She too received outstanding customer service from Randy. Randy made sure that she bought a car that she could afford, not just a car so he could sell her one. We will definitely be sending all of our friends and family to Big City Motors on 12th street whenever they are looking for a car!! Thanks again!! You guys are outstanding!!
